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Network Synergy Blog

Network Synergy has been serving the Trumbull area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Exactly Do We Mean by “Managed” Services?

What Exactly Do We Mean by “Managed” Services?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

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What Makes Managed Services Worth It?

What Makes Managed Services Worth It?

Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!

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Do You Know All the Things an MSP Can Do?

Do You Know All the Things an MSP Can Do?

It’s a fact that most businesses today are rolling out technology as a part of their strategic plan to improve productivity and make their business more efficient. The more technology your organization relies on, the more crucial it is to get comprehensive IT support for that IT.

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Managed IT Services Provide Good Value for SMBs

Managed IT Services Provide Good Value for SMBs

Every business needs technology support. This statement is more true today than it has ever been before. As your organization adds new technology to its infrastructure, it will naturally grow more complex and difficult to maintain. Thankfully, you don’t necessarily have to go about this alone. By working with an outsourced third party, your business can take advantage of all kinds of great solutions for a fraction of the cost.

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How Does Your IT Stack Up to These Standards?

How Does Your IT Stack Up to These Standards?

Selecting a managed service provider should be like selecting any employee. You need to make sure that your expectations are going to be fulfilled, and that your selection will be there when you need them to be. However, the criteria you examine your potential IT service provider by should be a little different than how you evaluate your other prospective team members.

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The Value of Outsourced IT

The Value of Outsourced IT

IT maintenance is something of a sensitive topic for some organizations. While most understand that it needs to be done, they often don’t have the resources to make it happen, either due to a limited budget or timeframe. How does your business handle IT maintenance? If your organization is having troubles managing its annual technology budget, or if you are consistently experiencing profit-sapping downtime, consider managed IT services the answer to your problems.

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4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to an approach called managed IT services.

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What Makes Managed IT the Best Option?

What Makes Managed IT the Best Option?

Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.

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Your Computer's Infected... What Do You Do Next?

Your Computer's Infected... What Do You Do Next?

It’s one of the most commonly-known computer issues: infection. There are plenty of threats out there that could potentially take hold of your PC. The question is, do you know how to proceed if one does? This blog will go into just that.

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Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

b2ap3_thumbnail_managed_it_helps_your_business_400.jpgHow much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.

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3 Ways Managed IT Keeps Your Business in Business

b2ap3_thumbnail_efficient_business_computing_400.jpgIn the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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Equipping Employees to Resolve Their PC Issues Has Never Been Easier

b2ap3_thumbnail_help_desk_for_smb_400.jpgIt’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.

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Want the Best IT Support? You Need Exceptional Availability

b2ap3_thumbnail_support_when_you_need_it_400.jpgWhen your technology breaks down, can you rely on your IT provider to be there in a moment’s notice? What if you need someone to talk you through a troubleshooting procedure? During the weekday you expect them to be available, but what if you’re burning the candle at both ends over a weekend to finish an important project? Furthermore, your office might be closed, but your IT infrastructure still needs to be attended to.

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We Dig Into the Hacker’s Playbook for Some Solid Security Lessons

b2ap3_thumbnail_security_made_simple_400.jpgWhat crosses your mind when you think about hacking attacks and data breaches? Do you picture a hacker in a ski mask typing furiously, or do you imagine scenes made memorable like those in television and film in works like Mr. Robot or Live Free or Die Hard? In the latter, hacking attacks are perpetrated by masterminds or those with grand ambition. Yet, this trend may portray an inaccurate representation of the typical hacker.

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3 Ways to Give Your IT Department the Boost They Need

b2ap3_thumbnail_support_help_400.jpgIf you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.

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We Debunk 3 Common Myths of Managed IT

b2ap3_thumbnail_win_with_managed_it_400.jpgIf you’re not taking advantage of managed IT, what’s your excuse? Here we address three common excuses put forth by companies avoiding managed IT. As you can guess, these myths are easy to debunk.

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Having a Network that’s Tested Guarantees You’ll Overcome Any Disaster

b2ap3_thumbnail_protect_your_company_s_network_400.jpgDoes your SMB have an internal IT department? Chances are that it is a major pain point for your organization, and even if you do have one, it might be bogged down with so much work that mistakes can happen and threats can slip through the cracks. Sometimes the best way to protect your network is to know where and how threats manage to get there in the first place.

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3 Common IT Shortcomings and How You Can Overcome Them

b2ap3_thumbnail_it_problems_400.jpgBusiness owners expect a lot out of their IT network, and rightfully so. However, technology isn’t perfect and can sometimes get in the way of these expectations. To overcome these technology shortcomings, IT administrators and business owners can benefit by outsourcing these expectations, especially when it comes to these three crucial aspects of IT.

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You Won’t Get This Kind of Personalized Care From Break-Fix IT

b2ap3_thumbnail_vendor_agreement_400.jpgIt’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.

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Let’s All Move on From These 4 IT Frustrations

b2ap3_thumbnail_frustrated_computer_400.jpgTechnology is supposed to make things easier, yet it’s a common source of frustration when it doesn’t do what it’s supposed to. As an IT company, we experience technology frustrations all the time, and we wish that many of these frustrations could just be eliminated altogether. In our opinion, here are four technology frustrations that need to go.

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