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Network Synergy has been serving the Trumbull area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Get the Most Out of Your VoIP System

How to Get the Most Out of Your VoIP System

By now you’ve heard of VoIP (Voice over Internet Protocol), the telephone system that runs through your Internet connection rather than a phone line. VoIP can save your business up to 60 percent off your current phone bill. What many people don’t know—even ones that utilize a VoIP platform—is that there are many available options that can have major benefits for your business. Companies that have VoIP typically only use between one-third and one-half of the available options. Today, we wanted to showcase five VoIP features that you may not be taking advantage of.

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Building Trust in Business with a Consistent Approach

Building Trust in Business with a Consistent Approach

For a worker, one of the most maddening things that can happen at work is when there is a lack of consistency with the leadership. It can throw a figurative wrench into everything that you are trying to accomplish. Some examples of people not being consistent include:

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3 Ways to Improve Communication In Your Small Business

3 Ways to Improve Communication In Your Small Business

When we say “improve communications” you probably are expecting an article about telephone systems or which video conferencing platform works the best. Normally, you’d be right, but today we decided to briefly go over four ways that you can foster better communications between management and their employees inside of your business.

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Patch Management and How It Can Save Your Business

Patch Management and How It Can Save Your Business

Software runs our lives. It certainly runs your business. What if I told you that this essential cog in your business’ operations can also be the thing that is most susceptible to being exposed by outside attackers? It’s true, software can be the very door that hackers and scammers need to get into your network and run amok. Let’s take a look at the unsung service that is patch management and why it is so important. 

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Tip of the Week: The ABCs of Windows Shortcuts

Tip of the Week: The ABCs of Windows Shortcuts

Windows has no shortage of capabilities to offer its users, with many of these tools coming with an associated Windows shortcut. Since keeping track of all of them can be a challenge, we wanted to assemble a list of most of them for you. This blog will serve as that list, so make sure you add it to your browser’s favorites for quick reference!

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Companies Need to Keep Their Vendors’ Security In Mind

Companies Need to Keep Their Vendors’ Security In Mind

Data breaches have a tendency to destabilize relationships. With so many data-related problems befalling businesses nowadays, it is important that each side of every data-driven relationship understands their role in the protection of other organizations’ data. Today, we’ll take a look at the issue and how to determine if your partners are putting in the effort required to keep your data secure. 

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Voice over Internet Protocol is a Solid Business Tool

Voice over Internet Protocol is a Solid Business Tool

For many businesses, their telephone system can be extremely expensive, especially considering the need for extra mobility as many people are still working remotely. VoIP, or Voice over Internet Protocol, presents a cost-effective solution for any business’ telephone needs. Let’s take a brief look at VoIP and how it can be a game changer for your business’ communications.

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Tip of the Week: Ergonomics Tips For the At-Home Worker

Tip of the Week: Ergonomics Tips For the At-Home Worker

Not everyone has a living situation that is conducive to working from home. That’s why many people have some problems as they are forced to work remotely during the COVID-19 pandemic. One of the problems with not having a dedicated space or the right type of situation to get work done from home is that your physical health starts to suffer. Today, we thought we would go through a couple of ergonomic suggestions that can help any remote worker feel better when working long hours from home.

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Managed Services Isn’t Just IT Support

Managed Services Isn’t Just IT Support

Managed IT services are well known for being an incredibly useful service for a business as it helps offset the cost of keeping their technology up and running. What they aren’t as well known for are all the other services that they do to add value for their customers. 

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Remote Work is Not Without Its Issues… How Can They Be Addressed?

Remote Work is Not Without Its Issues… How Can They Be Addressed?

The COVID-19 pandemic brought with it no small amount of uncertainty, including amongst business owners who were looking at a very up-in-the-air future. With so many lacking the technology needed to support remote operations—never mind the fact that remote work was a new concept for so many—the learning curve was a considerable hurdle. However, with vaccines being administered and restrictions lifted, it now becomes critical to find a balance.

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Using YouTube to Improve Everything

Using YouTube to Improve Everything

Training your staff to be better at their jobs is not only a business owner’s responsibility, but it’s also expensive and time-consuming. When someone suggests that you use YouTube for your business’ training purposes, the first thought is: “Are you crazy? We don’t have the money for that!” That is a reasonable response if the suggestion was that you start making YouTube videos for your business’ training purposes, sure, but if you use YouTube resources that are already there, you can quickly improve your business with nary a penny spent. Today, we will discuss the options that can make using YouTube a strong resource for your business.

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Your Guide to the Modern Varieties of Cybercriminal

Your Guide to the Modern Varieties of Cybercriminal

There is an entire litany of stereotypes that are commonly linked to the term “hacker”… too many for us to dig into here, especially since they do little but form a caricature of just one form that today’s cybercriminal can take. Let’s go into the different varieties that are covered nowadays under the blanket term of “hacker,” and the threat that each pose to businesses today.

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Counting the Reasons for the 3-2-1 Data Backup Rule

Counting the Reasons for the 3-2-1 Data Backup Rule

I hope I don’t have to tell you how important your business’ data is to its continued survival, just as I hope I don’t need to explain why this makes this data a priority to protect, regardless of your business’ size. What I do want to explain is the concept of the 3-2-1 Rule and how it pertains to your data backup, and why we would recommend that one for your business’ purposes.

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Tip of the Week: How to Take a Screenshot in Windows 10

Tip of the Week: How to Take a Screenshot in Windows 10

Okay, so first off: when it comes to taking a screenshot, today’s user has a lot of options baked into Windows. Of course, there’s the Print Screen key on most keyboards—but that only allows the user to literally take a screenshot of their entire display and edit it down in some other program.

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How’s Your Password Hygiene?

How’s Your Password Hygiene?

I’m not sure we need to tell you how important passwords are: they are the front-line defense to most of the accounts you create. What is often overlooked is the strategy of how to use a password to successfully protect accounts and data. Today, we will discuss best practices   when creating and managing your passwords and how you are likely approaching your password strategy improperly. 

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Dangerous Android App Masquerading as System Update

Dangerous Android App Masquerading as System Update

Let’s face it, most people are glued to their phones when they have downtime. Many don’t look up to cross the street. With this much dedication to their individual mobile devices you’d think that people would be more careful about what they download.

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Tip of the Week: How to Keep Your Team from Burning Out

Tip of the Week: How to Keep Your Team from Burning Out

Considering what the past year has been like, the idea that workplace burnout has been a hot topic isn’t all that surprising—even though less time has been spent in many offices than almost any other time to date. Regardless, burnout simply isn’t an office issue, meaning that remote workers are still susceptible to its ill effects.

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Why Phishing Attacks are Such a Huge Risk for Your Business

Why Phishing Attacks are Such a Huge Risk for Your Business

As one of the biggest cybersecurity considerations the modern business has to make, how to combat phishing has to be at the top of any business’ cybersecurity strategy. Let’s take a look at phishing and why it’s such a big problem for today’s business. 

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2020 Was Rough for Healthcare Where IT Was Concerned

2020 Was Rough for Healthcare Where IT Was Concerned

2020 was, obviously, a challenging year for healthcare providers. In addition to the obvious issue of the COVID-19 pandemic creating serious operational, financial, and supply chain difficulties, cybersecurity concerns didn’t go away during this time. Let’s consider some of the additional stresses that IT security needs can, will, and have placed on healthcare providers.

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IT Service Checklist for Small and Medium-Sized Businesses

IT Service Checklist for Small and Medium-Sized Businesses

Most business owners that rely on their IT have heard about managed It services. Many already subscribe to some form of outsourced IT service. It is one of the best ways to cut down your business’ operational costs while gaining value through the use of services that, if they were to be purchased intermittently, would cost a lot more. Today, we thought we’d list some of the most important variables you should consider if you are looking to choose a managed IT services provider.

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By now you’ve heard of VoIP (Voice over Internet Protocol), the telephone system that runs through your Internet connection rather than a phone line. VoIP can save your business up to 60 percent off your current phone bill. What many people...
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