Blog

Network Synergy Blog

Network Synergy has been serving the Trumbull area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Here Are 3 Keys to Building a Thorough IT Support Strategy

Here Are 3 Keys to Building a Thorough IT Support Strategy

IT support is a major pain point for small businesses. While they understand that technology is not something to be trifled with, they often have to pass on getting the most comprehensive service out there in favor of saving capital for other parts of business. 

There are three pillars of comprehensive IT support that all businesses should consider when implementing a new service provider or IT resource: enterprise-grade security measures, a focus on proactive maintenance, and a single point of contact for all technology assistance. Let’s discuss why each of these are important for any organization looking to take technology management seriously.

Enterprise-Grade Security Measures

We won’t beat around the bush. Security is absolutely critical for not just large enterprises with high-profile technology infrastructures, but small businesses as well, even those that don’t think they have anything worth stealing. All it takes is one small mistake to send your business into damage control mode, so you must do all that you can to protect your business with powerful enterprise-grade security solutions designed to protect your business in a comprehensive manner.

A Focus on Proactive Maintenance

When thinking about technology, there is a lot that can go wrong. You have software bugs, data loss incidents, data breaches, botched hardware or software deployments, the list goes on. Many of these issues can be addressed proactively before they even become problems, and some even have warning signs that give you a chance to react before they spiral out of control. By focusing on this more proactive method of administering maintenance, you keep yourself from suffering downtime and the hefty replacement costs associated with hardware failure, data breaches, data loss, and anything else that can go wrong over the course of operations.

A Single Point of Contact

IT infrastructures are complex with a lot of moving parts, all of which require intensive knowledge in order to maintain them properly. The last thing you want to do is reach out to your plethora of vendors in order to get the individualized support required for each specific part of your infrastructure whenever something goes wrong. It is much easier to just pick up the phone and call your managed IT provider to handle anything technology-related with a single phone call. This saves you time--time that can be better spent getting back to work and being productive.

Network Synergy understands the tenets of comprehensive IT support to a great extent. We provide managed IT services that are designed to help your business focus on what it does best rather than worry about managing IT properly. Let us help you take this hands-off approach to your technology today; get started by giving us a call at (203) 261-2201.

Over Half of Workers Will Work Remotely by the End...
Mobile Device Management is Challenging in Today’s...
 

Comments

No comments made yet. Be the first to submit a comment
Guest
Already Registered? Login Here
Guest
Thursday, 28 March 2024

Captcha Image

Contact us

Learn more about what Network Synergy can do for your business.

Network Synergy
126 Monroe Turnpike
Trumbull, Connecticut 06611

Network Synergy Corporation BBB Business Review

Best IT Managed Service Providers in Bridgeport aicpa logo net syn

News & Updates

Network Synergy is proud to announce the launch of our new website at www.netsynergy.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

Copyright Network Synergy. All Rights Reserved.