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Network Synergy has been serving the Trumbull area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What You Need to Know to Properly Set IT Goals for Your Business

techGoals

Businesses often need to add and remove technology to fit their needs, and most of the time these actions make a marked difference in the way that their organizations are able to do things. One problem you may have is with the identification of the business processes that would be aided by technology investment. Today, we’ll briefly discuss how to best identify your business’ IT goals.

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3 Questions You Need to Ask Your IT Service Provider

threeQuestions

More businesses than ever before are seeing the value of outsourcing their technology management to a managed service provider (MSP) and it’s easy to see why. With a more hands-off approach to technology management, businesses can focus on delivering quality goods and services instead of worrying about their technology. If you are considering jumping on the MSP wagon, consider asking the following questions to make sure you understand what you are getting from your provider.

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You Gain Major Benefits from Our Extensive Experience

managedIT

In business, experience is always useful. Nowhere is that more apparent than when managing your organization’s IT infrastructure. The problem is that acquiring the expertise to do just that can be quite confusing for most business owners. Today, we’ll talk about how technology management experience can produce better business from one end to the other. 

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Reduce Your Technology Headaches Go with Managed IT

Reduce Your Technology Headaches Go with Managed IT

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.

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Outsource IT Maintenance to the Pros and Worry Less About Malware and Breakdowns

b2ap3_thumbnail_managed_it_services_400.jpgInformation technology is a necessity in today’s world. No matter the industry, IT solutions play a major part in daily operations, so businesses need their solutions to be in working order. In order to ensure that they are, many have turned to managed service providers.

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Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

b2ap3_thumbnail_managed_it_helps_your_business_400.jpgHow much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.

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3 Ways Managed IT Keeps Your Business in Business

b2ap3_thumbnail_efficient_business_computing_400.jpgIn the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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You Won’t Get This Kind of Personalized Care From Break-Fix IT

b2ap3_thumbnail_vendor_agreement_400.jpgIt’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.

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The Best Way to Manage Your Technology is also the Easiest!

b2ap3_thumbnail_it_services_from_msp_400.jpgTechnology’s incredible growth has brought about a need for technicians who are skilled enough to handle everyday maintenance. As time passes, technology grows more complex, and as such it requires more comprehensive maintenance. Eventually, innovators in the IT industry discovered that their services could be improved by preventing technology problems from happening in the first place. Enter: managed IT services.

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Why Managed IT is WAY Better Than Break-Fix IT

b2ap3_thumbnail_is_break_fix_it_holding_you_back_400.jpgEvery organization has mission-critical systems that they rely on in order to function, and the IT technician is responsible for keeping them running. Modern technology and best practices have given rise to a new way of managing business technology, one that knocks the traditional break-fix IT out of the water.

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3 IT Shortcomings That Drive Employees Crazy, and What You Can Do About Them

b2ap3_thumbnail_fix_your_own_pc_400.jpgFor small and medium-sized businesses, technology management can be a tricky situation. You want to ensure that your IT doesn't break your budget, but you also want to make using your technology as easy as possible for your end users. Unfortunately, for many employees, your business’s technology conduct and practices could be driving them insane.

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Outsourcing IT Helps Businesses Maximize Their Return on Investment

b2ap3_thumbnail_msp_handshake_400.jpgYou started your business because you have a particular skill set. This is what allows you to continue doing business as usual. However, this also means that there are some topics that you might not understand completely. This is why you hire employees from diverse backgrounds, and it’s one reason that you should consider outsourcing what you can to professionals in specific fields.

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3 Fundamentals Every IT Strategy Needs

b2ap3_thumbnail_questioning_your_it_400.jpgWhen running a business, you can’t always upgrade your technology to the latest and greatest equipment or software every time something new comes out. Yet, you also don’t want to be left behind, which would be limiting to your growth and mobility. Moving forward can be a daunting task, especially if you haven’t revamped your IT strategy in some time. Paying attention to the details is an important part of avoiding potential roadblocks with your future IT strategy.

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Windows 8 Users Will No Longer Receive Patches and Security Updates

b2ap3_thumbnail_windows_8_done_400.jpgIf you’re one of the unfortunate souls still using Windows 8 (as opposed to 8.1) on your business’s workstations, you should consider upgrading, and as soon as possible. Microsoft has cut off support for its infant operating system, so if you want patches, security updates, and just a better overall operating system, upgrading to Windows 8.1 or 10 is an ideal solution to this dilemma.

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Why We’re Happy to Reveal Our IT Secrets

b2ap3_thumbnail_fix_own_computer_400.jpgA whole lot of technical training is what separates an average PC user from the IT technician servicing their malfunctioning computer. We know a lot about how technology works, and this knowledge is no guarded secret. In fact, we’re happy to share it with you.

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It’s Easy to Forget about Quality IT Service, and That’s Okay

b2ap3_thumbnail_good_business_through_good_it_400.jpgWhen it comes to service jobs, there are two kinds: Those where the work is highly visible, and those where work gets accomplished behind the scenes. Each service is valued and needed, yet, one may receive more attention and recognition than the other. Managed IT service falls under the latter category, and we’re totally okay with that.

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3 Benefits That a Managed Help Desk Solution Brings to the SMB

b2ap3_thumbnail_managed_it_services_400.jpgAs a business owner, you know that technology is a necessary, albeit unpredictable, investment. Your organization thrives off of it operating as expected, yet suffers when it doesn’t function properly. This is the primary reason why the idea of help desk support was first introduced. It’s an effective medium through which your employees can receive tech support when it’s needed most.

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3 Red Flags to Look Out For with Your IT Staff

b2ap3_thumbnail_red_flag_400.jpgOne of the most important factors that you should consider when looking for IT staff is how much you can trust them. After all, they’re dealing with your technology. You’re trusting them with incredible responsibility. Therefore, you need to be sure they are honest, hard-working individuals. How can you ensure that you aren’t getting blindsided by your IT staff?

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The 3 Ways to Resolve a Technology Issue

b2ap3_thumbnail_resolution_to_problem_400.jpgYou know that one unlucky employee that seems to have the most problems with their computer? Perhaps they keep getting an error that no one can replicate, or they need a little help setting up a Mail Merge? Due to most managers only knowing of two technical support options, business owners can get stuck in a tough spot with employees like this.

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The Medieval Art of Guilds, IT-Style

b2ap3_thumbnail_it_guilds_400.jpgIn days of old, skilled people of all crafts joined together to improve the quality of their lives and their products. These were called guilds, and they're not unlike small businesses of today; a group of like-minded individuals who come together to make the public's lives easier. Your business is no different, and at Network Synergy, we understand that.

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Learn more about what Network Synergy can do for your business.

Network Synergy
126 Monroe Turnpike
Trumbull, Connecticut 06611

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News & Updates

Network Synergy is proud to announce the launch of our new website at www.netsynergy.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for ...

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