Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.
Network Synergy Blog
Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?
Information technology is a necessity in today’s world. No matter the industry, IT solutions play a major part in daily operations, so businesses need their solutions to be in working order. In order to ensure that they are, many have turned to managed service providers.
Fundamentally, business is simple: if you take in more revenue than you have expenses, your company is a success. There are just so many elements to manage to ensure that revenues outpace expenses that it becomes difficult to ascertain what you can do to cut costs and see a higher degree of profitability for your efforts.
How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.
In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.
It’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.
When your technology breaks down, can you rely on your IT provider to be there in a moment’s notice? What if you need someone to talk you through a troubleshooting procedure? During the weekday you expect them to be available, but what if you’re burning the candle at both ends over a weekend to finish an important project? Furthermore, your office might be closed, but your IT infrastructure still needs to be attended to.
Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.
Have you ever taken a broken-down workstation or server unit to a break-fix IT technician, only to have them resolve the problem and demolish your IT budget with absurd costs? For small businesses that can’t afford to hire an on-site IT department, this is a common occurrence. Thankfully, the SMB now has more options than ever before for how they want their IT to be managed, and it all starts with managed IT services.
Let’s say that your team is deep within the throes of productivity on a major project, and even the slightest hiccup will knock off their momentum and derail all progress. What would happen if the software they need to do their job suddenly became unusable, or settings on their workstation get changed without their knowledge? Without a reliable IT department, you might be out of luck.
It’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.
Technology’s incredible growth has brought about a need for technicians who are skilled enough to handle everyday maintenance. As time passes, technology grows more complex, and as such it requires more comprehensive maintenance. Eventually, innovators in the IT industry discovered that their services could be improved by preventing technology problems from happening in the first place. Enter: managed IT services.
Every organization has mission-critical systems that they rely on in order to function, and the IT technician is responsible for keeping them running. Modern technology and best practices have given rise to a new way of managing business technology, one that knocks the traditional break-fix IT out of the water.
For small and medium-sized businesses, technology management can be a tricky situation. You want to ensure that your IT doesn't break your budget, but you also want to make using your technology as easy as possible for your end users. Unfortunately, for many employees, your business’s technology conduct and practices could be driving them insane.
You started your business because you have a particular skill set. This is what allows you to continue doing business as usual. However, this also means that there are some topics that you might not understand completely. This is why you hire employees from diverse backgrounds, and it’s one reason that you should consider outsourcing what you can to professionals in specific fields.
When running a business, you can’t always upgrade your technology to the latest and greatest equipment or software every time something new comes out. Yet, you also don’t want to be left behind, which would be limiting to your growth and mobility. Moving forward can be a daunting task, especially if you haven’t revamped your IT strategy in some time. Paying attention to the details is an important part of avoiding potential roadblocks with your future IT strategy.
If you’re one of the unfortunate souls still using Windows 8 (as opposed to 8.1) on your business’s workstations, you should consider upgrading, and as soon as possible. Microsoft has cut off support for its infant operating system, so if you want patches, security updates, and just a better overall operating system, upgrading to Windows 8.1 or 10 is an ideal solution to this dilemma.
A whole lot of technical training is what separates an average PC user from the IT technician servicing their malfunctioning computer. We know a lot about how technology works, and this knowledge is no guarded secret. In fact, we’re happy to share it with you.
When it comes to service jobs, there are two kinds: Those where the work is highly visible, and those where work gets accomplished behind the scenes. Each service is valued and needed, yet, one may receive more attention and recognition than the other. Managed IT service falls under the latter category, and we’re totally okay with that.
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