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Network Synergy has been serving the Connecticut area since 1988, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Strategies for Training on New Technology

Strategies for Training on New Technology

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution resolves for your organization. To help you instill the correct mindset in your employees regarding technology, here are some training tips!

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Use the Cloud for Productivity

Use the Cloud for Productivity

The cloud is a great tool to improve the accessibility of applications and data, but with so many options available to businesses, it can be a bit intimidating to get started with it. Let’s go over some of the various types of cloud solutions available, as well as some of the more well-known services that you might find helpful.

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Prepare Your Business to Avoid Disaster

Prepare Your Business to Avoid Disaster

Businesses were just hit with one of the worst disasters possible, and many of them were not prepared. It’s not often that a global pandemic hits, but businesses that were prepared to react to it were much more successful than ones that were forced to shoot from the proverbial hip. So while many businesses were overrun with new costs brought forth by the pandemic, the businesses that considered a situation like the one we’ve been facing for well over a year, and had a strategy for what they needed to accomplish to keep continuity during an event such as the COVID-19 pandemic, are faring quite a bit better than those that didn’t have a plan. This month we thought we’d outline a few ways your business can improve its disaster preparedness. 

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Maintain and Support Your Technology Before Your Employees Take Matters Into Their Own Hands

Maintain and Support Your Technology Before Your Employees Take Matters Into Their Own Hands

We believe that at the end of the day, employees want to do the right thing and accomplish their daily tasks without incident. However, technology can often break these plans with unexpected issues that prevent them from doing so. If you don’t take the time to provide the proper IT support when it is needed, you force your employees to either be unproductive or find unconventional (and often unsecure) solutions.

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3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

3 Ways Your Business Can Avoid or Minimize the Impact of Downtime

The phrase “time is money” is something that you hear a lot, especially in the business environment. While this might be applied in small ways, such as employees taking one or two minutes longer on their breaks or leaving early for the day, the major issue with wasted time manifests itself in much larger and more unpredictable ways. The true silent killer of businesses is downtime, and you need to be aware of its impact on your organization on a holistic level.

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No Matter Your Needs, Managed IT Can Be Beneficial for Your Business

No Matter Your Needs, Managed IT Can Be Beneficial for Your Business

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.

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4 Ways to Keep Your Mobile Devices Safe While Traveling

4 Ways to Keep Your Mobile Devices Safe While Traveling

The world might still be suffering from a pandemic, but travel is slowly starting to pick up once again. When you feel safe and comfortable traveling again, it is of critical importance that you take steps to secure your technology while out of the office—especially your mobile devices. Here are some big ways that you can prioritize security while traveling.

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The Biggest Cybersecurity Problems Small Businesses Have in 2021

The Biggest Cybersecurity Problems Small Businesses Have in 2021

Data breaches have become all too common for small businesses over the past several years and when it seems like there is a solution to one problem, something even worse pops up. Part of a comprehensive risk management strategy is identifying problems and doing what you can to keep them from affecting your business. Let’s take a look at the major cybersecurity threats small businesses are facing in 2021 and what you can do to keep them from hurting your business.

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You’ll Want to Have a Training Plan to Improve Your Employees’ Skills

You’ll Want to Have a Training Plan to Improve Your Employees’ Skills

When businesses onboard new employees, they typically have a series of qualifications they need applicants to meet in order to get to the interview process. Once they interview and are chosen from a list of applicants, the new hire does his/her entrance training and then it’s time to get to work. If your business doesn’t have the right training platforms in place, however, this process can take a lot longer than you’d like. This month, we thought we’d take a bit to go over this process and how getting the right training protocols in place upfront can have a positive effect on the way your new employees hit the ground running.

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Proactive Remote Maintenance is the Key to Success Long-Term

Proactive Remote Maintenance is the Key to Success Long-Term

Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.

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New Study Addresses the Challenges of Readjusting to the Office Environment

New Study Addresses the Challenges of Readjusting to the Office Environment

For the past year or so, most workers around the world were forced to work remotely in order to adhere to the strict social distancing guidelines imposed by governing bodies. Now that the time has come to return to the office, many workers are finding that their expectations are a bit different than they were previously, forcing business owners to respond.

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Smart Technology Is Changing Small Business

Smart Technology Is Changing Small Business

A lot has been made about 5G and the way that it is going to significantly alter what is possible, without much mention about the other technology that will fuel this complete digital transformation. We thought that we would talk a little bit about smart technology, how your business can use it to your advantage, and what this technology needs to do to be ready for the world to come. 

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The Global Chip Shortage a Real Problem for Many

The Global Chip Shortage a Real Problem for Many

With such a heavy focus on remote work over the past year or so, if you have tried to procure equipment or technology solutions during this period, you may have noticed that it is much harder than usual to do so. The global chip shortage has led to many challenges for organizations, chief among them getting the parts needed to put together critical technology solutions. This opens up a whole other set of issues, though, particularly in regards to disruption of the supply chain.

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Data Backup is More Important Than You Think

Data Backup is More Important Than You Think

All businesses store and transmit data on a regular basis. From financial spreadsheets to client information to employee records, there is no shortage of data required by most organizations to maintain operations. What would you do if all that data were to suddenly vanish into thin air, or worse, be stolen by hackers?

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robin jack
Data backup is quite essential, and I think most people working with data know it. Some of the common math-answers people might no... Read More
Sunday, 11 July 2021 10:16
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4 Best Practices for Implementing New Technology Solutions

4 Best Practices for Implementing New Technology Solutions

When you are looking to implement new technology solutions for your business, the last thing you should do is skip the planning process. You need to carefully consider all of your options, your business’ specific needs, and the various benefits that can come from all of these options. Today we will discuss how your business can choose the best technology that suits your organization and its operations.

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New Study Finds That Paying Off Your Ransomware Attackers Has Some Severe Consequences

New Study Finds That Paying Off Your Ransomware Attackers Has Some Severe Consequences

We know, we know; you’re probably sick of seeing ransomware in headlines, and so are we, but we cannot stress enough how important having an awareness of it is for any business owner. A new study has found that businesses infected by ransomware who choose to pay up experience a different type of fallout--one that is a major cause for concern and a stark reminder that there are no guarantees with ransomware. Ever.

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Best Practices in IT Decision Making

Best Practices in IT Decision Making

For some companies, their IT is like a boat to a fisherman: they could conceivably do the work without it, but they wouldn’t have a business. For this reason it is important to know how to ascertain which technology investments are right for your business at any given time. Let’s go through a few considerations decision makers should highlight when choosing new technology for their businesses. 

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Installing a VoIP Platform Can Be Good for Your Business

Installing a VoIP Platform Can Be Good for Your Business

There aren’t many technological assets as important for a business as its communications solutions. Today, there are plenty of different solutions that businesses can use to interact with other people in the company, but for communications with customers and vendors, the telephone is still the best and most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

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Being Prepared Goes a Long Way Toward Averting Disaster

Being Prepared Goes a Long Way Toward Averting Disaster

Data recovery is a major pain point for small businesses, but not all organizations have the same resources and assets that make it possible. Small businesses in particular are more prone to forego data backup and disaster recovery because it does not provide an immediate return on investment. Well, we’re here to tell you that this mindset is wrong.

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Wednesday, 30 June 2021 11:41
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Additional Considerations for Your Business’ Data Backup Strategy

Additional Considerations for Your Business’ Data Backup Strategy

We routinely discuss the importance of a comprehensive data backup strategy. With so many workforces incorporating remote work into their operations, making such preparations is extremely important. Let’s go over some of the key steps that you need to take to secure your business’ data from loss.

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You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not unde...
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