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Network Synergy has been serving the Connecticut area since 1988, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

5 Benefits of a Document Management System

5 Benefits of a Document Management System

Every person has documents that they need access to, so it stands to reason that a business has hundreds. If you and your staff are tired of sifting through dingy file cabinets to find that the document that should be in a certain place, isn’t, considering a document management system may be right for you. Today we will give you five good reasons why moving to document management can be a benefit for your business. 

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How Have Businesses and Their Technology Been Impacted by COVID-19?

How Have Businesses and Their Technology Been Impacted by COVID-19?

There is no question that the COVID-19 pandemic has had no small impact on the way that business is conducted. A considerable part of that impact is directed toward the technology that powers these businesses. One way or another, the way that businesses use their technology is bound to be influenced before all this is over.

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What’s the Benefit of Content Filtering?

What’s the Benefit of Content Filtering?

Wasting time is a big concern in any business, and this is one place where the Internet can potentially hurt as much as it helps. Of course, it does still help, as the Internet is where many of today’s business tools are accessed. How can you ensure that your team is spending their time working, rather than on social media or other distracting websites?

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Google and Apple Pushed a COVID-19 Exposure Notification Setting to Your Phone. Here is Everything You Need to Know

Google and Apple Pushed a COVID-19 Exposure Notification Setting to Your Phone. Here is Everything You Need to Know

Many users are noticing or just starting to hear about Google and Apple’s initiative to work with local governments to provide an easy way to help users prevent getting infected with COVID-19. The idea is that, if a local or state government wanted to build an app for users that would tell them if people nearby have been tested positive for COVID-19, they would get a notification on their phone. 

This, of course, raises many questions and concerns about privacy, but a lot of people are being warned that this has been forced onto their phones already, and that just simply isn’t the case. Let’s take a look.

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How to Avoid the Influence of a Phishing Scam

How to Avoid the Influence of a Phishing Scam

Phishing emails are a real problem for today’s businesses, which makes it critically important that you and your team can identify them as they come in. Let’s touch on a few reliable indicators that a message isn’t a legitimate one.

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A Brief Guide to Leading a Company During COVID-19

A Brief Guide to Leading a Company During COVID-19

Chances are your business has been affected by COVID-19. For those companies who had to shut down their operations, and are in the process of opening back up; or, the business that moved operations out of their location and had their employees work remotely and are recalling their employees, this situation is unprecedented. This month, we thought we would take a look at some of the factors surrounding this process, and how they will affect your staff.

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Tip of the Week: Spotting Potential Mobile Malware

Tip of the Week: Spotting Potential Mobile Malware

Chances are, you not only have a smartphone, but that smartphone is also currently within arm’s reach. With these devices playing an increasingly important role in our personal and professional lives, these devices have proven to be a lucrative target for hackers to pursue. This week, our tip is meant to help you spot the warning signs that an application is hiding an attack.

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Think Of Managed Services as Healthcare for Your IT

Think Of Managed Services as Healthcare for Your IT

When you feel under the weather you visit the doctor, they examine you and prescribe a remedy. It’s a pretty simple process; and a relationship that is important to maintain your health. A managed service provider functions the same way for a business. Let’s take a look at the similarities.

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Businesses Need to Use Automation to Adapt

Businesses Need to Use Automation to Adapt

Let’s be real. For most small businesses during this period, it’s been extremely difficult.  If you were somehow able to sustain operations during this time, you most likely had to make some serious alterations to the way that you normally do things. Today, we’re going to take a look at some of the technologies that you probably already have, and how you can change the way you use them to benefit your business as concerns spike over COVID-19. 

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Are You Wasting Money in the Cloud?

Are You Wasting Money in the Cloud?

The cloud has proven to be an extremely useful tool for modern businesses. Not only does it provide anywhere-anytime access to applications, processing, storage, and more, it also delivers those products as a service, allowing an organization--or an individual--to budget for recurring costs rather than major upfront ones. This provides your organization with functional, supported, and secure computing environments that eliminate a lot of the support costs that traditional computing environments require. It sounds like a perfect scenario for small and large businesses alike, but things aren’t always what they seem, as a lot of cloud users have found that they have incurred several hidden costs by using cloud platforms. Today, we take a look at these hidden costs. 

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The Extreme Changes Businesses Have to Make to Survive COVID-19

The Extreme Changes Businesses Have to Make to Survive COVID-19

For the months that COVID-19 has been around, everyone has done all they can to hold on to their business. They have closed down, they have closed their offices and forced their employees to work from home, they have borrowed money and scaled back or eliminated their 2020 plans. It would be nice if all that sacrifice would pay off, but the frustrating reality is that there is going to be a lot of sustained discomfort for a lot of business owners. Let’s take a look at some things small business owners should consider as they reopen their businesses. 

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4 Tools that Every Small Business Should Use

4 Tools that Every Small Business Should Use

The key to running a successful small business is keeping costs down and production/service delivery efficient. This is easier said than done. Some tools have been developed to boost productivity and efficiency while others are built to eliminate downtime and manage risk. Let’s take a look at some of the technology your business should be using.

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Tip of the Week: Handy Tricks to Formatting Excel Spreadsheets

Tip of the Week: Handy Tricks to Formatting Excel Spreadsheets

Microsoft Excel is, for many, the de facto spreadsheet-creation software. However, fewer know about its useful formatting capabilities and shortcuts. To help you make your own Excel sheets more comprehensible, we’re sharing some tips to help you format your documents.

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Remote Monitoring and Managed IT, and the Impact it Has on Small Business

Remote Monitoring and Managed IT, and the Impact it Has on Small Business

With more people than ever working from home, their ability to receive the support they need to keep their devices in top working order is crucial. As a result, many businesses have turned to managed IT service providers to maintain their employees’ computers. MSPs like us utilize a tool called remote monitoring and management software (RMM). Let’s discuss what it is and why it is so useful for managing your company’s IT. 

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What Your IT Documentation Needs to Include, and Why

What Your IT Documentation Needs to Include, and Why

It is important that you have a handle on the technology that your business utilizes, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

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These Types of Applications Can Improve Workplace Productivity

These Types of Applications Can Improve Workplace Productivity

Productivity is—generally speaking—the core goal of any modern software solution. Today, we wanted to go over a few tools that can boost your productivity and efficiency right now.

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Business Growth Demands Shifts in Strategy

Business Growth Demands Shifts in Strategy

As an owner of a small business, there are a whole lot of issues that you have to confront every day. Besides the normal issues, there are always situations that pop up without warning. When your business is small and more easily manageable, they are easier to steer one way or another When your business starts growing rapidly, however, turning things around can get more difficult. This can turn into roadblocks to progress. Today, we will look at some of the issues that a small business owner will encounter when their business grows fast.

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You Shouldn’t Slow Your Cybersecurity Spending

You Shouldn’t Slow Your Cybersecurity Spending

COVID-19 has changed the way that most business owners look at a dollar. For months, businesses have been making strategic budget cuts to try to stay afloat. Cybersecurity has been the ultimate growth industry over the past several years, but in the face of the pandemic, the market for these products and services is seeing substantial retraction. In fact, Gartner estimates that in 2020, the cybersecurity industry will shrink by almost $7 billion. Today, we’ll take a look at the cybersecurity market and why it is important not to slow your cybersecurity spending if you can help it.

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How to Host a Watch Party and Watch Hamilton with Friends and Family

How to Host a Watch Party and Watch Hamilton with Friends and Family

Getting tickets to see Hamilton was difficult before the global pandemic. The last time I had checked, ticket prices were over $600 on the low-end, and that was to reserve them 9 months early. With the pandemic, well, it’s just best to stay home.

Fortunately, on July 3rd, Disney released the Tony Award-winning Broadway musical on Disney+. You no longer have to Wait for It. What if you want to watch Hamilton with your friends while still practicing social distancing? We Know, and we’re about to show you. Best of all, your friends won’t need to be In the Room Where it Happens. We’re probably not going to stop with the Hamilton song title puns either.

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Test Your Backup!

Test Your Backup!

Your data is vital for your organization’s continuity. Your data consists of everything from your company documents, accounting records, client contact information, prospects and leads, procedures, and everything else needed for you to keep operations running smoothly. That’s why all businesses need a solid backup solution that is monitored and tested regularly.

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Every person has documents that they need access to, so it stands to reason that a business has hundreds. If you and your staff are tired of sifting through dingy file cabinets to find that the document that should be in a certain place, is...
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